ELVORA
Refund Policy
Last updated: October 2026
1. Subscription Payments
ELVORA Researcher may offer paid subscription plans. Subscription charges are shown during checkout before payment is completed. By completing a purchase, you authorize the applicable subscription charge and any recurring charges described during checkout.
2. Refund Requests
If you believe you are entitled to a refund, you may contact us with your account and payment details so that the request can be reviewed. Refund requests are considered in accordance with applicable law and the terms applicable to your purchase.
3. Cancellation
You may cancel your subscription according to the cancellation options made available through the service or payment provider. Cancellation prevents future subscription charges but does not automatically create a refund for previous payments.
4. Payment Provider
Payments and subscription billing are processed through our payment provider. Certain payment, refund, and chargeback processes may therefore also be subject to the payment provider's applicable terms and procedures.
5. Statutory Rights
Nothing in this Refund Policy limits or excludes any consumer rights that cannot lawfully be limited or excluded under applicable law.
6. Contact
For refund or payment questions, please use the contact details provided through the ELVORA website and include the email address associated with your account and relevant payment information.